When I click on the dispatch screen, it always starts off at 2am view. Later in the day it shows up as 5pm view. Is there a way it will just show the view starting at 8am and progressively move as times does? It seems I am constantly having to move t...
Hi everyone, Hope you are all doing well. Can someone please explain to me how to use Map 2.0? I have it open, but I am not too sure of how to work it. Thank you!
Hello and good day to all of you!We are new to Dispatch Pro and when it was demo'd for us at Patheon this past Sept, they showed us an easy way to lock down jobs if the job must be at a particular time frame (example: 12-4).I remember them just click...
Hi everyone!The Dispatch Product team has been listening to your feedback and would love your input on the Dispatch Board Team Name Row color. Please click this link to be taken to a quick 2-minute survey. It will show you four different color option...
I am trying to figure out a fun way to set up the different teams on my Dispatch board. Anyone have any fantastic ideas? Anyone willing to show me the way that they have their boards set up?
Hi everyone!The Dispatch Product team is working on a new Jobs Tray design within the Weekly Dispatch Board and we would love your insights and feedback on the design. The exercise will be brief – less than 10 minutes to complete. You will work with ...
Good morning Has anyone else been experiencing problems since the last update with not seeing addresses displayed on the booking? I understand someone else had suggested having the postal codes/zip as well, but now that is all I'm seeing. Is there a ...
We got the release this morning and if I collapse the teams at the top of my screen it only shows about half the calls on the dispatch board??? @BCN I'm assuming this isn't intended behavior?? nothing collapsedthe top teams collapsed
Hello,I am new to service titan and this community discussion board, so forgive me if this is an old topic. I did search and didn't find anything yet, so here is my issue/question or suggestion for future improvement...I would like it if the emailed ...
Does anyone know if it's possible to change the background color on the dispatch board? With the latest release, the line with the Team name is all white, just like a technician shift. It's going to take some getting use to because now it looks like ...
