Dispatch
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Tech Messages

Is there anyway to make the messages that come in from the technicians more visible?

tania by • New Contributor II
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Anyone else using Dispatch Pro?

Hi everyone! Just curious if anyone else around here is using Dispatch Pro.Is it working as intended for you?Its been over 2 months now for us and i havent seen it do anything whatsoever and im wondering if we should just cancel it.If you use it, wha...

ssiegfri by • New Contributor III
  • 1200 Views
  • 1 replies
  • 0 kudos

Job Flow on Dispatch Board

I have heard the ST is working on a weekly/monthly view of the Dispatch Board, since the Schedule tab is not very user friendly. Does anyone have any ideas on how to adjust or move jobs, either automatically or more easily, on the schedule efficientl...

Resolved! Dispatch Screen

When I click on the dispatch screen, it always starts off at 2am view. Later in the day it shows up as 5pm view. Is there a way it will just show the view starting at 8am and progressively move as times does? It seems I am constantly having to move t...

MelissaG20 by • New Contributor II
  • 4225 Views
  • 6 replies
  • 1 kudos

Resolved! Map 2.0

Hi everyone, Hope you are all doing well. Can someone please explain to me how to use Map 2.0? I have it open, but I am not too sure of how to work it. Thank you!

tmatzuy by • New Contributor II
  • 2279 Views
  • 2 replies
  • 1 kudos

Question about Dispatch Pro locks

Hello and good day to all of you!We are new to Dispatch Pro and when it was demo'd for us at Patheon this past Sept, they showed us an easy way to lock down jobs if the job must be at a particular time frame (example: 12-4).I remember them just click...

ssiegfri by • New Contributor III
  • 1810 Views
  • 2 replies
  • 0 kudos

Help Decide the Dispatch Team Name Row Color

Hi everyone!The Dispatch Product team has been listening to your feedback and would love your input on the Dispatch Board Team Name Row color. Please click this link to be taken to a quick 2-minute survey. It will show you four different color option...

scburns by • Contributor
  • 4463 Views
  • 7 replies
  • 5 kudos

Teams on the dashboard

I am trying to figure out a fun way to set up the different teams on my Dispatch board. Anyone have any fantastic ideas? Anyone willing to show me the way that they have their boards set up?

KristinS1 by • ServiceTitan Certified Administrator
  • 1289 Views
  • 1 replies
  • 0 kudos

Dispatch Screen - Addresses

Good morning Has anyone else been experiencing problems since the last update with not seeing addresses displayed on the booking? I understand someone else had suggested having the postal codes/zip as well, but now that is all I'm seeing. Is there a ...

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