Hello! I am Larisa, a User Experience Researcher from the ServiceTitan Experience Design Team. Today, we are launching a brand new study to help us improve Dispatch, and we would love your input. Please note that this is a different study from the on...
Exciting News! Our long-awaited feature, Teams Management, is finally here! Soon, you can organize your dispatch board in whatever order you want. To sign up and be among the first to try it out, fill out this form! But wait... is this an April Fools...
Hello! I am a Product Manager at ServiceTitan for our Dispatching features. We're constantly working to improve our product and would love your dispatcher input. If you are a Dispatcher, please take a few minutes to test out some new features and sha...
would love to see a column added to the canceled jobs tab that is for reason for cancelationalso would love a column for the reason a job is on hold can be found in the hold tab in the job tray
We just recently started using Dispatch Pro. With our understanding, if a technician completes a job and doesn't have any other jobs assigned to him on the board that day, Dispatch Pro should automatically move a job to him from another technician if...
Is there anyway to make the messages that come in from the technicians more visible?
Hi everyone! Just curious if anyone else around here is using Dispatch Pro.Is it working as intended for you?Its been over 2 months now for us and i havent seen it do anything whatsoever and im wondering if we should just cancel it.If you use it, wha...
I have heard the ST is working on a weekly/monthly view of the Dispatch Board, since the Schedule tab is not very user friendly. Does anyone have any ideas on how to adjust or move jobs, either automatically or more easily, on the schedule efficientl...
When I click on the dispatch screen, it always starts off at 2am view. Later in the day it shows up as 5pm view. Is there a way it will just show the view starting at 8am and progressively move as times does? It seems I am constantly having to move t...
Hi everyone, Hope you are all doing well. Can someone please explain to me how to use Map 2.0? I have it open, but I am not too sure of how to work it. Thank you!
