Dispatch

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Job Flow on Dispatch Board

I have heard the ST is working on a weekly/monthly view of the Dispatch Board, since the Schedule tab is not very user friendly. Does anyone have any ideas on how to adjust or move jobs, either automatically or more easily, on the schedule efficientl...

Resolved! Dispatch Screen

When I click on the dispatch screen, it always starts off at 2am view. Later in the day it shows up as 5pm view. Is there a way it will just show the view starting at 8am and progressively move as times does? It seems I am constantly having to move t...

MelissaG20 by New Contributor II
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  • 6 replies
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Resolved! Map 2.0

Hi everyone, Hope you are all doing well. Can someone please explain to me how to use Map 2.0? I have it open, but I am not too sure of how to work it. Thank you!

tmatzuy by New Contributor II
  • 1450 Views
  • 2 replies
  • 1 kudos

Question about Dispatch Pro locks

Hello and good day to all of you!We are new to Dispatch Pro and when it was demo'd for us at Patheon this past Sept, they showed us an easy way to lock down jobs if the job must be at a particular time frame (example: 12-4).I remember them just click...

ssiegfri by New Contributor III
  • 1149 Views
  • 2 replies
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Help Decide the Dispatch Team Name Row Color

Hi everyone!The Dispatch Product team has been listening to your feedback and would love your input on the Dispatch Board Team Name Row color. Please click this link to be taken to a quick 2-minute survey. It will show you four different color option...

scburns
by New Contributor III
  • 3191 Views
  • 7 replies
  • 5 kudos

Teams on the dashboard

I am trying to figure out a fun way to set up the different teams on my Dispatch board. Anyone have any fantastic ideas? Anyone willing to show me the way that they have their boards set up?

KristinS1 by ServiceTitan Certified Administrator
  • 919 Views
  • 1 replies
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Dispatch Screen - Addresses

Good morning Has anyone else been experiencing problems since the last update with not seeing addresses displayed on the booking? I understand someone else had suggested having the postal codes/zip as well, but now that is all I'm seeing. Is there a ...

Release issue

We got the release this morning and if I collapse the teams at the top of my screen it only shows about half the calls on the dispatch board??? @BCN I'm assuming this isn't intended behavior?? nothing collapsedthe top teams collapsed

RandiThompson_0-1706192832303.png RandiThompson_1-1706192876609.png
RandiThompson by ServiceTitan Certified Administrator
  • 1720 Views
  • 4 replies
  • 1 kudos

Clients Confirming Appointments

Hello,I am new to service titan and this community discussion board, so forgive me if this is an old topic. I did search and didn't find anything yet, so here is my issue/question or suggestion for future improvement...I would like it if the emailed ...

KCerra by New Contributor
  • 723 Views
  • 1 replies
  • 3 kudos
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