Dispatch

Posts

Remove equipment

Trying to figure out the equipment doesn't show when hovering over a job on dispatch board. Thanks.

ST Hover.jpg
timmyc4175 by ServiceTitan Certified Administrator
  • 1455 Views
  • 2 replies
  • 1 kudos

Dispatch Board - participate in a brand new study

Hello! I am Larisa, a User Experience Researcher from the ServiceTitan Experience Design Team. Today, we are launching a brand new study to help us improve Dispatch, and we would love your input. Please note that this is a different study from the on...

Help Us Improve Dispatching! Share Your Feedback Today.

Hello! I am a Product Manager at ServiceTitan for our Dispatching features. We're constantly working to improve our product and would love your dispatcher input. If you are a Dispatcher, please take a few minutes to test out some new features and sha...

scburns
by Contributor
  • 2505 Views
  • 3 replies
  • 3 kudos

add columns to job trays

would love to see a column added to the canceled jobs tab that is for reason for cancelationalso would love a column for the reason a job is on hold can be found in the hold tab in the job tray

titanz1 by New Contributor II
  • 1684 Views
  • 2 replies
  • 1 kudos

Dispatch Pro - Question about open technicians

We just recently started using Dispatch Pro. With our understanding, if a technician completes a job and doesn't have any other jobs assigned to him on the board that day, Dispatch Pro should automatically move a job to him from another technician if...

Tech Messages

Is there anyway to make the messages that come in from the technicians more visible?

tania by New Contributor II
  • 1232 Views
  • 1 replies
  • 0 kudos

Anyone else using Dispatch Pro?

Hi everyone! Just curious if anyone else around here is using Dispatch Pro.Is it working as intended for you?Its been over 2 months now for us and i havent seen it do anything whatsoever and im wondering if we should just cancel it.If you use it, wha...

ssiegfri by New Contributor III
  • 1141 Views
  • 1 replies
  • 0 kudos

Job Flow on Dispatch Board

I have heard the ST is working on a weekly/monthly view of the Dispatch Board, since the Schedule tab is not very user friendly. Does anyone have any ideas on how to adjust or move jobs, either automatically or more easily, on the schedule efficientl...

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