Posts

Remove signature lines from paid invoices

Remove signature lines from paid invoices. At this time it does not appear to be optional to remove this feature. If a customer wants a receipt and I enter the payment and print the invoice to show the payment has been applied and a $0 balance, it as...

Date on Credit Balance - used on future invoices

we have customers who occasionally overpay and are repeat customers so the payment is applied as an overpayment and then Service Titan creates a credit on the account. The problem I have is that when I try to use those overpayments, the "date" of the...

rosterfe by New Contributor
  • 559 Views
  • 1 replies
  • 1 kudos

Resolved! Exporting Error 3100 for Inventory Parts.

Hi! We ae new to exporting PO's and although we have not begun tracking our inventory, we are trying to set ourselves up for that. I am trying to export a few Vendor bills from ST and have received the error QB Error 3100 on some of the bills. I have...

ToniFranco by New Contributor II
  • 1902 Views
  • 5 replies
  • 0 kudos

Partially Exported Error Don't Understand

Hello, Our accounting team encountered this error which does not help me at all understand what the problem is. We noticed it because on the side it Partially Exported see error and that's what it shows. In the batched tab it shows many that have bee...

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jaquelin by ServiceTitan Certified Administrator
  • 788 Views
  • 1 replies
  • 0 kudos

Resolved! Invoice Summary to Quickbooks

Is there any way to have the invoice summary sent over to QB with the invoice? Some of our technicians put a lot of detail and time into their summaries and it is all missing from Quickbooks because it is not a line item.

Megan by New Contributor
  • 887 Views
  • 1 replies
  • 0 kudos

Resolved! AR Management page unresponsive error

When I go to the AR Management section of the Accounting page to enter checks I get this Page Unresponsive error after every single check. Waiting just gives me the error again so I have to hit the Exit button each time I enter a check. This has been...

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HHertziger by New Contributor II
  • 1129 Views
  • 2 replies
  • 0 kudos

Paid Meal Breaks

I think it would be super beneficial to have the option to easily make the built-in meal breaks either unpaid (which is the default currently) or paid (which doesn't seem to be an option right now without implementing some weird workaround), like we ...

cfogle by New Contributor
  • 922 Views
  • 3 replies
  • 1 kudos

Is this for real? Receiving Payments

We have to ultimately “touch” the payment (3) times! Is this for real?1- Receiving the payment in ST2- Depositing the payment under “ bank deposits” in ST (so the reports come out correctly showing what is really unpaid 30, 60, 90days – without this ...

Credit Card Fees

For anyone charging a credit card fee, I have a couple questions. 1. Is the fee taxed? (same tax rules that apply to the invoice)2. Is the credit card fee also added to the estimate? Part of our reconciling process is to ensure the estimate and invoi...

cfalone by ServiceTitan Certified Administrator
  • 873 Views
  • 2 replies
  • 0 kudos