Auto-batching & $0
How does ST manage auto-batching 0$ invoices? Will I just get an error message? Will they be put into their own batch?
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Auto batching Timing
Is there a way that the Auto Batching can be timed so that it coincides with the settlement reports for STPayments and Translink? Currently it does not and for creating deposits in Intacct using Home Services and the Batch exports, they do no match u...
Resolved! QBO connecting invoice & payment
We have a common service we provide that costs $299. If we are exporting all of those payments & invoices to QBO, how does the system know which ones apply accordingly? Am I doing something wrong?In my mind, there would be some level of unique identi...
Collecting deposit from the office
How are people currently collecting deposits from the office, if they are building & selling estimates from the office?
Resolved! Invoice Adjustment and Commission
We had a $0 invoice at the time that a job was completed, and the invoice was exported. The customer called back later to pay for the services, so I created an adjustment invoice for this. This isn't a usual issue we have, but the customer was statin...
Missouri Tax Jurisdiction
Hey Everyone, We are based out of Missouri, and I had some questions about the tax jurisdiction box for our Missouri customers. When I go to Find Sales and Use Tax Rates on the MDOR website, it gives the city code and the county code but there is no ...
AR report
Customer credits are not listed in the AR report in ST, but they are in QB, which makes reconciling a pain. Is there a way to add credits onto the AR report?
Auto Batching Has NOT been working for days....
Our Auto Batching hasn't been working for around a week... Has anyone else been experiencing this issue? I think it might possibly be due to the update, maybe a bug. We have been on with support and it is still occuring. So I am just wondering if any...
Ways to view accountingSystemIds
Is there any way for us to see what customers do not have an accountingSystemID? We export our information to a different accounting program to handle transactions but to do this we need to ensure that every customer has an accountingSystemID that is...
NEED BETTER PAYMENT INFO!
Paid invoices only show the name of the card used (Visa, Mastercard, etc) under payment type but nothing indicates WHICH card on file the customer used. You NEED to include the last four digits of the card or I have no way of knowing which card a cus...
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Adjustment Invoices
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Application for Payment-Email Settings
6 -
AR Management
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Batch & Post
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Batching Process
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Billing
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Call Booking Details
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Charge Interest
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Community Tips
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Counter Sales or Point of Sales
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Customer Communications
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Details - Invoicing
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Enhancement Request
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Export Error - Other
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Financial Reporting
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General Office
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Integration Platform
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Invoice Items
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Invoice or Estimate Items Tax
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Invoice-Email Settings
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Invoice-Estimate or Statement PDF
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Invoicing- Customer Portal
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Job Costing-Accounting
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Unanswered Topics
| Subject | Author | Posted |
|---|---|---|
| 01-22-2025 11:24 AM | ||
| 11-20-2024 02:30 PM | ||
| 11-20-2024 02:26 PM | ||
| 11-19-2024 05:31 PM | ||
| 10-16-2024 08:50 AM |
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