Hi All!Newer here to Service Titan, and the platform. This question MAY have already been asked and answered. However, I am unable to find the answer I need.Scenario-I have booked a call/appt. for 8AM. We have 1 Service Professional dispatched, arriv...
Hi EveryonePretty new to the Servicetitan User team. Im Just wondering if there is a way to send reminders, for prebooked jobs/projects that could be planned and booked for a specific day A month our 2 in advance. One work around i found was creating...
Hello! I am the Dispatcher for a growing Plumbing, HVAC company in Myrtle Beach SC. I am looking to connect with a fellow Dispatcher from a company out of our area (same size or bigger) than we are to mentor and give/receive new ideas and best practi...
I have had issues with scheduling non-job events. I set the time for 7am-9am for training and clicked save. When I went back to the dispatch board, the time was changed to 9am-11am. I can't get it to stay in the time frame I want. Has anyone else had...
Hey there friends! Go vote for my idea!Send a notification to all technicians assigned to a job when one technician dispatches to the job.When we have multiple techs assigned to a job, I want to be able to alert ALL the techs on the job that one is o...
Looking for a way to highlight the technician that is on call on there scheduled days on the Dispatch Board
Let's say a tech needs to add notes to a previous job they were on, is there a way to add it to their schedule WITHOUT having to dispatch them to the job and sending notifications to the client?
Is there any way for the technicians to view a Google Maps location photo? In a previous service we used the technicians would be able to see a photo of the property and general info (that is linked to google). Is there any way to add that feature?
How can we get a drop down that allows me to sort our dispatch board by role, only showing the technicians that have a particular role: IE: Installers vs Service Technicians vs Sales people(estimators)?
Maps 2.0 used to have a free draw tool for selecting groups of invoices on the screen. This made it so easy to select a group of appointments that are closely grouped together and assign technicians to them. Sometime since fall 2022 when I last mass ...
