I would like to see the jobs turn to gray when they are completed on the
schedule tab. The jobs stay green no matter what status they are. It
would be nice to look at the schedule and see the jobs that were
completed verses still open.
Hi Everyone,I’m a UX Researcher on the Dispatch team, and we’re working
to improve our dispatch experience. I am working with product designers,
and we’d love to get your feedback on your experience, specifically
related to the importance on priority...
Will we ever be able to remove a tech from a job once he arrives? For
example, if the tech arrives to a house and the homeowner is not home &
needs to reschedule because they either forgot or had something come up.
I know you can cancel the dispatch ...
Hi fellow ST community members! I was watching a webinar today and in it
they suggested ways to help maintain a happy and positive work
environment. One company mentioned they send daily jokes/memes in
messages via the dispatch board. This way everyo...
I run a 25 tech plumbing company. We have anywhere from 900-1200 calls
per month with a 92% booking rate. I would like to know what is the
average canceled calls % to booked calls regardless of reasons. Also
what to you is an acceptable reason and wh...
Keep in mind before reading this that this could be user error...When
booking recurring services for locations with multiple memberships
(example. multiple units that need to be serviced at the same property)
We end up having to book separate appoint...
HI Everyone! Does anyone know if there is a setting to turn on a feature
to display on the dispatch screen the invoice status? So, if we hoover
over a job, it will show us pending or exported? Otherwise, we have to
click on each job/call slip and go ...
Hello, everyone. I am fairly new to using Aspire and will be using it to
run and operate my Turf Care Program. I am having trouble with the
scheduling portion since my jobs are not recurring. I'm currently used
to Service AutoPilot where you have the...