Posts

Pre Booked Jobs or Projects

Hi EveryonePretty new to the Servicetitan User team. Im Just wondering if there is a way to send reminders, for prebooked jobs/projects that could be planned and booked for a specific day A month our 2 in advance. One work around i found was creating...

Patches by New Contributor II
  • 1995 Views
  • 2 replies
  • 0 kudos

Dispatch Mentor

Hello! I am the Dispatcher for a growing Plumbing, HVAC company in Myrtle Beach SC. I am looking to connect with a fellow Dispatcher from a company out of our area (same size or bigger) than we are to mentor and give/receive new ideas and best practi...

melaniehammond by ServiceTitan Certified Administrator
  • 2140 Views
  • 3 replies
  • 1 kudos

Dispatch Board Issues

I have had issues with scheduling non-job events. I set the time for 7am-9am for training and clicked save. When I went back to the dispatch board, the time was changed to 9am-11am. I can't get it to stay in the time frame I want. Has anyone else had...

Miranda by ServiceTitan Certified Administrator
  • 2287 Views
  • 4 replies
  • 2 kudos

Dispatch

Let's say a tech needs to add notes to a previous job they were on, is there a way to add it to their schedule WITHOUT having to dispatch them to the job and sending notifications to the client?

brianne_ by New Contributor
  • 1816 Views
  • 3 replies
  • 0 kudos

Technician View

Is there any way for the technicians to view a Google Maps location photo? In a previous service we used the technicians would be able to see a photo of the property and general info (that is linked to google). Is there any way to add that feature?

Unfortunate Change to Maps 2.0

Maps 2.0 used to have a free draw tool for selecting groups of invoices on the screen. This made it so easy to select a group of appointments that are closely grouped together and assign technicians to them. Sometime since fall 2022 when I last mass ...

michelle49 by New Contributor II
  • 1814 Views
  • 3 replies
  • 0 kudos