ServiceTitan Community

After a job is completed on the board but was not invoiced in the field, How do i invoice it. I thought I was doing it right but every single one of the invoice I have done the details disappear once it's batched?

How does one open up a job if the technician already finished it and needs to go back and make an estimate for that same job?

How do you convert an estimate into a job for the customer?

Continued calls (calls where we have scheduled a future parts call or a replacement estimate) continue to show up on the map. This is an issue when attempting to use the map for technician routing efficiency. Any ideas on a work around for this?

Can I change the order of techs on the dispatch board and/or can I change the order of employee groups i.e. installation vs technicians vs door sales? Thank you.

Unassigned or Booked Calls

So if anyone has ever used Successware the unassigned or "booked" calls are at the top of the screen, as opposed to the bottom. This to me would be a great adjustment so that the unassigned calls are always at the forefront of the dispatchers mind, a...

GPS Failure Ping Notification

I was wondering if we can get Failure pop ups on the notification sidebar, while on the dispatch screen when a Technician doesn't update his/her position within an hour or whatever time interval is selected. The main reason i would like this implemen...

Any traction on having the map view update to reflect the jobs for that day? It would be huge for efficiency and making sure we are utilizing the technicians who are closest to the job sites. What current work arounds are people using?

Can i download current screen as a excel file without having to go to reports?