Hi all, 1)The dispatch screen is not user friendly. We should be able to see a 3-5 day or weekly schedule so that you are not going back and forth looking at openings in dispatch. (see above) 2)The schedule screen is not useable. Very cluttered. It w...
Is there an option to select to show job was completed from Calendar view? Or is there a way to marked it with a specific color? Our calendar is viewable to everyone in the front office by a large tv monitor, it would be nice to have some sort of a s...
I need to be notified either on the dispatch board or on a morning report of all jobs not completed by the tech's. This is affecting our accounting as uncompleted jobs do not show up on the daily "all payments" reports that I forward to the bookkeepe...
Technician can't close out the job without filling up the details for inventory items. Huge inconvenience for our techs and office staff. I talked to Service Titan support and this is a hardcoded error that we can not change. Please work on fixing th...
Would it be possible to add an option on the side menu for the history of notes on a customer's account so they don't build up on the customer/location page?Purpose of Idea: instead of deleting notes from the account, they can be placed in a folder o...
Would it be nice to have the split break down displayed on the job screen right under the hours worked on job. This way its always on the dispatchers mind to ensure that is getting completed. And be able to change it right there instead of having to ...
The dispatch board pop-up was made far more useful by the addition of the "call customer" phone icon that allows you to call a customer right from the dispatch board. We always text customers we fail to contact via phone every time we attempt to disp...
I think it would be a great idea to have the technicians be able to see their dispatch time and working time shown on their Ipads to bill the customer accordingly. I also think it would be beneficial to have it displayed in minutes so we can invoice ...
Hi everyone!The Dispatch Product team is working on a new Weekly Dispatch View and we would love your insights and feedback on an upcoming prototype test.The test will take about 10 minutes to complete. You will work with 3 versions of the design to ...
I have used it before to help csr's schedule calls, but we have a large area to cover and it will help tremendously
