Wondering if there is a GPS maps anyone is using that specifically routes based on commercial road restrictions? Google maps does not give the option to route for a commercial vehicle and we have major highways and roads that our commercial vehicles ...
Paused jobs are color-coded on the Dispatch Board. They appear as a yellow color. That's my prompt to take action to resolve the job to a Complete status (i.e. order parts, reschedule, etc.). Jobs that are on "HOLD" are not color-coded. They don't ch...
I'm interested in changing the color of the customer tags on the schedule board to make them esoteric to us.
I work for a garage door company as the installation scheduling coordinator. This job requires me to schedule jobs based on MANY factors. I.E. "Requires 2 People on Install" , "Medium Difficulty" , "Cookie Cutter" , "Can Schedule Install" , "Customer...
When i'm booking a call is there a way to see the dispatch schedule? It would be so much easier to schedule calls that way. **Service titan developers please see this**
Hello:)I am wondering how many of you actually give out pricing for your services? What do you say to customers if you do not give out pricing?
A few members of my office staff alerted me that this morning (5/5/22) Each new customer that called in and was booked was being defaulted to a Non-Taxable customer status. Did something change, and is there a way to revert this setting? The change s...
With the new update you no longer can edit the dispatch board Team Names, I add numbers before the Team Names to put in the order we like for the board to display. Now you have to create a new team and go into each tech profile and update their team ...
I was talking to a customer today and he posed an interesting question: What is internal notes? It shows up on the customer page and can be edited, but if you put something there, it sort of just seems to float in the ether. Well I did some investiga...
Our installations technician has trouble with remembering dispatching and arrive to projects. We make a lot of corrections because of it. Does anyone have any recommendations on how to always have your technician dispatch and arrive on time?
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| 11-18-2024 07:31 AM | ||
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| 10-23-2024 01:31 PM |
