Does Mass Reschedule just see the original booked date on a record. When I go to a date Mass Reschedule only "sees" records with that date while missing all the other unassigned records that were booked on different dates but haven't been assigned yet.

If you cant use Mass Reschedule to reschedule all the unassigned calls left on a particular day despite when they were originally booked what good is it? What am I doing wrong.

scottt_a by New Contributor
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