When booking confirmations get sent via SMS to the customer, would there be value in that "C" reply automatically confirming the appointment on the dispatch board and changing the color coding to the confirmation blue?
I'm struggling with the Dispatch board drag and drop feature to change the technician's job time. The arrival window doesn't change with it so my customer notifications are wrong if I move the job around. I got excited when I saw the feature advertis...
Are there any plans to have the location name as an option to have shown on the dispatch board? We have over 2000 locations under 1 large commercial retail customer. Having only the address as an option is becoming a huge problem when our customer re...
Wondering if there is a GPS maps anyone is using that specifically routes based on commercial road restrictions? Google maps does not give the option to route for a commercial vehicle and we have major highways and roads that our commercial vehicles ...
Paused jobs are color-coded on the Dispatch Board. They appear as a yellow color. That's my prompt to take action to resolve the job to a Complete status (i.e. order parts, reschedule, etc.). Jobs that are on "HOLD" are not color-coded. They don't ch...
I'm interested in changing the color of the customer tags on the schedule board to make them esoteric to us.
I work for a garage door company as the installation scheduling coordinator. This job requires me to schedule jobs based on MANY factors. I.E. "Requires 2 People on Install" , "Medium Difficulty" , "Cookie Cutter" , "Can Schedule Install" , "Customer...
When i'm booking a call is there a way to see the dispatch schedule? It would be so much easier to schedule calls that way. **Service titan developers please see this**
Hello:)I am wondering how many of you actually give out pricing for your services? What do you say to customers if you do not give out pricing?
A few members of my office staff alerted me that this morning (5/5/22) Each new customer that called in and was booked was being defaulted to a Non-Taxable customer status. Did something change, and is there a way to revert this setting? The change s...
| Subject | Author | Posted |
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| 04-09-2025 02:13 PM | ||
| 04-07-2025 09:43 AM | ||
| 11-18-2024 07:31 AM | ||
| 11-01-2024 08:05 AM | ||
| 10-25-2024 08:27 AM |
