Need votes to make Tech Schedule more user friendly
https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-4943
Dispatch
- Community
- Discussions
- Dispatch
Options
- Mark all as New
- Mark all as Read
- Float this item to the top
- Subscribe
- Bookmark
- Subscribe to RSS Feed
- Threaded format
- Linear Format
- Sort by Topic Start Date
Posts
Idea needs votes: The "Needs a Timesheet" checkbox on non-job events is misleading
"Needs a Timesheet" on the non-job event is so misleading. Because if it doesn't need a timesheet, you still need to click that box to have the event show on mobile. You also need to check that box to exclude the tech from capacity for dispatch pro.I...
Visible map of location when on customer page??
It would be so helpful to see a small map of the location of the job when on the customer page. I know you can click the link of the actual address of the company, but that's another step and another tab open. If I could just open a job and see the l...
Map 2.0 features
Hello! I am working on trying to better understand the Map 2.0 functions. What does the "optimize" button do? Does it automatically make adjustments to the dispatch board or just provide suggestions of who to send to which calls next through the Map ...
Resolved! Customer Notifications
I know we can turn off customer notifications for certain job types or business units, but is there a way to have different customized notifications based on job type or business unit? We want our service and sales notifications to be slightly differ...
Lead/Helper tag
Would love to have a way to daily assign technicians to be dispatched together. That way helpers are automatically assigned to jobs that a lead is assigned to unless removed.
Resolved! Dispatch Pro: Multi-Person Jobs
Fellow Dispatch Pro users, I'm looking for input on how you're handling Dispatch Pro when you have a tech and helper riding together. If you assign the call to both then DP turns off. Are you just assigning the lead and leaving the 2nd person as idle...
Need some votes!
https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-5235
Schedule on TV
We have a Smart TV on our warehouse and every time we want to open the dispatch board we need to connect a computer to the screen.Is it possible to put the dispatch board on the TV 24/7?I tried logging into ST on the TV browser but as soon as I try t...
Sales Appointments
Can notifications be sent to comfort advisors when a new appointment is scheduled? A text to their phone would be ideal.
Labels
-
Adjustable Capacity Planning
15 -
Arrival Windows
1 -
Call Booking Details
1 -
Call Bubbles
1 -
Carpet Cleaning
1 -
Chimney
1 -
Crew Management
31 -
Customer Dispatch Notifications
17 -
Dispatch Board
8 -
Dispatch Board Header
19 -
Dispatch Board Job Bubbles
32 -
Dispatch Board News Feed
21 -
Dispatch Configuration
85 -
Dispatch Map
12 -
Duct Cleaning
1 -
Electrical
1 -
Elevator & Escalator
1 -
Enhancement Request
11 -
Feedback
7 -
Garage Door
1 -
General Office
3 -
HVAC
2 -
Ideal Booking Percentage
3 -
Integrations
1 -
Irrigation
1 -
Job Confirmation
15 -
Job Trays
7 -
Landscaping
1 -
Lawn Care
1 -
Legacy Capacity Planning
1 -
Map 2.0
6 -
Maps 2.0
1 -
Mass Reschedule
2 -
Needing Advice
1 -
Non-Job Events
9 -
Optimize Technician Route
15 -
Other
2 -
Pest Control
1 -
Plumbing
1 -
Pool & Spa
1 -
Question
3 -
Refrigeration
1 -
Reminder Notifications
14 -
Rescheduled Reason Survey
2 -
Schedule Assistant
7 -
Schedule Board
22 -
Septic
1 -
Settings
1 -
Smart Dispatch
21 -
Smart Schedule
3 -
Technician Dispatch Notifications
16 -
Technician Shifts
12 -
Technician Skills
12 -
Timeslots
10 -
Tree Services
1 -
Zones
3
Unanswered Topics
| Subject | Author | Posted |
|---|---|---|
| 04-01-2024 11:38 AM | ||
| 01-24-2024 03:42 PM | ||
| 06-02-2023 11:20 AM | ||
| 02-03-2023 07:39 AM | ||
| 01-13-2023 09:16 AM |
