Posts

PROJECTS- Remodel & New Construction

On the monthly calendar view, is there a way to show the service location name up front, rather than the customer name? This would be helpful for projects when working with specific builders with multiple locations (jobs). The current setup on the mo...

KMooney by New Contributor
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EmberSessions

If you are having a hard time with Service Titan, I would highly recommend joining the EmberSession. We meet via zoom once a week for an hour. I'm on week 3 and my titan advisor score is increasing and I'm learning so much!Check it out if you haven't...

coatesin by New Contributor II
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  • 2 replies
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Duplicating Form

Our technicians duplicate forms regularly when ordering parts from multiple vendors, but we are not getting the points in ST Advisor. Any notes?

embowes by New Contributor II
  • 540 Views
  • 1 replies
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Question about Service Titan Advisor Score

We've reached out to ST support but no one was able to help us, so I'm hoping maybe someone on here will have an idea.We're losing points for a few things that we're doing daily, and we're not sure why:1. Dispatch selecting specific Business Units to...

faribam1 by New Contributor III
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Resolved! SUGGESTIONS: Service Titan Advisor Ideas

Hey Fellow Service Titans!I am now a big fan of the Service Titan Advisory metrics that help us to use more of what is mainstream in the ST universe. This gives wonderful insight into what we can focus on as our next big improvements in ST usage.I ha...

field_th by ServiceTitan Certified Administrator
  • 1630 Views
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Titan Advisor

Some things in our system we don't have set up and do not want to just yet or not at all. There are just certain things that do not fit our business model. Is there a way to narrow down what is scored on what we use vs what is set up already? Basical...

Rome by ServiceTitan Certified Administrator
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Titan Advisor question- task management

In "resolve and close tasks" is it looking at the created date or the due date for the "Percent of tasks that are closed from the last seven days"?I'm up to 207- coming for that leaderboard! @tsjobeck

JessicaSmith by ServiceTitan Certified Administrator
  • 1167 Views
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