I know that the latest update this Spring has Dispatch Pro moving calls that are tech specific to other technicians as the system sees fit. It seems regardless of when a technician is assigned to the job ( during booking or after and then turning Dis...
Hello! We utilize Dispatch Pro and I am constantly looking at the technician's performance vs the Projected Value of their day. This data seems to exist only for the current day and unless manually written down, prior day performance to this projecti...
"Needs a Timesheet" on the non-job event is so misleading. Because if it doesn't need a timesheet, you still need to click that box to have the event show on mobile. You also need to check that box to exclude the tech from capacity for dispatch pro.I...
https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-5235
Howdy everyone!At one of the sessions at Pantheon, the speaker spoke about "classifying calls" at either the end of the day or end of the week. I dont remember her name unfortunately.What exactly does this mean? How does this help? How is it done?I a...
Hello ServiceTitan Community!I am reaching out here to see if anyone is successfully using Dispatch Pro today, and would be interested in meeting up with me and a few colleagues to talk about how you got set up, what were some pain points or adaptati...
Hey y'all -- I'm looking for feedback on dispatch pro feature. Any limitations that we should plan for? What's your favorite benefit from using dispatch pro?
Hi Everyone!I am looking for some feedback about Dispatch Pro. Does it look into the future to assign jobs that are in the job tray? If so, how often and how far ahead?Thank you for any and all feedback! Melanie HammondVines Plumbing
Hey All!I am looking for feedback on closing jobs. Currently, my technicians closeout their own jobs. However, we are looking into having the techs reach out to their manager to essentially have that job reviewed and then closed by that manager. We a...
